Refund policy
Refund Policy
At TASHAN IPTVT, we stand behind the quality of our IPTV service and work hard to ensure customer satisfaction. If our service does not meet your expectations, you may qualify for a refund under the terms below.
7-Day Money-Back Guarantee
You are entitled to a 100% refund if:
You request it within 7 days of your purchase.
The refund process is simple. Just contact our support team with your order details and reason for the request.
After 7 Days – Partial Refunds
If a problem arises after the 7-day period and we are unable to resolve it, we will offer a partial refund based on the time you’ve used the service.
Example:
If you purchased a 12-month subscription for €64.99 and used 3 months, we will deduct €24 for the used time and refund the remaining €41.
Need Help?
We are here to help. If you’re facing issues with your service, contact us first — we’ll do everything we can to resolve it quickly.